Teresa Langston

Information Designer

Continuously Striving:

• To work with a group of innovative people who want to engage and utilize all of my People and Project Management, Information Systems, Graphic Design, and Content Management skills.
• To work in a collaborative, self managed group of professionals who understand regenerative systems, innovation and are dedicated to using their skills to make the world a better place.

Highlights:

Extensive experience working as an integral team member to continually improve business processes through facilitation and leadership by example and consensus; gathering and performing detailed analysis of business requirements; developing human computer interface designs to support those requirements through web applications; managing projects through systems development life cycles; develop and execute use cases; developing end-user documentation, both digital as well as traditional user manuals;  and training curriculums custom tailored to students. Highlights include:

• Strong analytical and organizational skills
• Excellent written and verbal communication skills
• Extensive knowledge of CMS, CRM and ERP systems
• Ability to multitask and manage time in a focused and efficient manner
• Personal commitment to ongoing self improvement and development
• Interactive HTML prototype developer

Technical Skills and Expertise

Skills and Tools

Windows power user with software installation and implementation expertise including data collection hardware configurations in a networked environment. Additional experience: Macromedia Flash MX, RoboHelp, Doc-to-Help, JavaHelp, Adobe Acrobat, Corel Draw & Photo-Paint, XMLSpy. Skilled in hand-coding of XML, HTML, CSS, Coldfusion, Javascript. Familiar with code languages including Java, IRL, Visual Basic. Certified in Information Design Methodologies and Plone Content Management Software configuration. Server administration using Apache and IIS on a Windows server and Apache, Zope on a Linux server. Expert with Drupal Content Management system software configuration and customization.

Project Leadership

Project Management and Team Leader experience as well as Facilitation skills including Focus Group development, presentation, process analysis and mapping, developing assessment and evaluation tools to assist in performance measurement. Assisting with design and development of relational databases including MySQL, MS Access and Oracle.

Technical Writing

Online and Traditional offline documentation including, customized User Manuals, Training Course Curriculum and Materials Development, On-Line Help for Software and Web-based Applications with emphasis on Integrated Manufacturing Software Applications and Bar Code Data Collection Applications. Most recent projects have included documentation of customized java-based web application for the State of Connecticut for use in Hospital neo-natal units and the design and development of an entire documentation system for Health Management Online, a P2P web application in the healthcare billing/EDI industry.

Graphic Arts

Proficient in the use of Macromedia Studio MX and CS2 to create interactive multimedia Web Sites, Flash and MS Powerpoint to create high quality presentations, Fireworks, Illustrator, PhotoShop, Photo-Paint, Corel Draw, Freehand, etc., to create graphic images, logos, and printed marketing materials.

Training

Basic Programming Certificate from Middlesex County Computer School, Facilitator and ISO 9000 & 9001 Training at Renssalear University; LeapIT online course in preparation for MCSE 070-098, Implementing and Supporting Windows 98. Certificates in Consulting Practices, Cascading Style Sheets and Coldfusion MX from IWA-HWG (International Webmaster’s Association), Charter Oak State College, Online-Learning.com (affiliated with Ohio University), Plone Bootcamp, NY 2006.

Professional Association

Member of IWA-HWG (International Webmaster’s Association), Cambridge Who's Who

Employment Summary

Net-Spin, Inc 2004-Present
Moretown, VT
Title: Owner, Web Designer/Consultant

I offer web design and consultation services to companies such as Seventh Generation, Interoctave, Carol Sanford and many not for profit groups. See my portfolio for examples.

American Health Care Software, Inc 2005-Present
So. Burlington, VT
Title: Webmaster

• Responsible for ongoing content management of ahconline.com.
• Write all technical release documentation, user manuals, online help
• Provide marketing content such as press releases, email newsletters, etc.

Health Management Online, Inc 2001-2005
Southington, CT
Title: UI Designer/Business Analyst

• Analysis of Business Requirements producing requirements documents, designing User Interface for all product lines, Developing all Use Cases, Technical Specifications and Documentation for an online forms processing service for the Health Care Billing/EDI industry
• Interactive HTML prototype (wireframe) development
• Responsible for developing Customer Service functionality and design of an Administrative backend management tool for Customer Service
• Developing and executing Test Plans for Quality Assurance
• Analyzing inbound and outbound data files and mapping to and from Hmonline’s Oracle database
• Design of marketing materials including a Flash promotional film.

On-Line Systems, Inc 1999-2001
Farmington, CT
Title: Technical Writer

• Contracted position working for State of Connecticut Departments of Information Technology and;
• Public Health Developing User Manuals and on-line JavaHelp for a statewide e-forms application
• On-site User Training at hospitals statewide System testing and analysis in the field
• Process mapping facilitation with State Laboratories Consulting on Database Development for Office of Policy and Management Consulting on Department of Information Technology Workflow project
• Needs assessment and early stage development of state-wide Web Portal

prototype working with several key state agencies.

Sentinel Business Systems, Inc 1998-1999
Shelton, CT
Title : Systems Representative

• Design, develop and maintain all Technical Documentation for SBS Case Tools Bar Code Application Software including on-line help using RoboHelp Authoring Software
• Develop all training materials and formally instruct customers in the use of SBS Case Tools for Bar Code Applications development as well as Intermec Hardware configuration in LAN, WAN and Client/Server environments.
• Develop and maintain corporate Web-site – see www.sbs-case.com
• Team leader on client projects

Colt' s Manufacturing Co., Inc 1993 -1998
West Hartford, CT
Title : Systems Applications Analyst

• Overseeing and implementing Intrepid, an integrated manufacturing software package
• Performed formal analysis of internal customers' systems applications and requirementsincluding re-engineering Bills of Material for all Colt Products.
• Developed all procedure process Flow Charts for Manufacturing, Engineering, Shipping/Receiving and Custom Shop for ISO 9000 Certification.
• Created specifications and layouts for Custom Applications.
• Vice-President of Interactive Software Users Group (an ERP Software Users Group) representing Colt from 1996-1998.